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1 What is the latest version of Intelli-Site Legacy (3.9) and where do I get it? Featured

As of June 19, 2017, no additional releases of the 3.9 version of the Intelli-Site software will be made. We encourage all of our Intelli-Site customers to convert to the latest and greatest version of Intelli-Site which is a whole new major revision. Please…

2 Access Restriction by User Group DLT

Description: Access Restriction by User Group is defined as a method of temporarily restricting access to specified doors based on User Groups. Theory of Operation: Give the panel the ability to set a flag indicating access restriction for a specified User…

3 CompassXe to Intelli-Site Conversion Considerations

View products to which this article applies. Introduction Compass6E end-of-life is December 31, 2013. All other CompassXe software products are now obsolete. Our flagship PSIM solution, Intelli-Site, does everything CompassXe did and more. When planning a…

4 Help! My download keeps failing!

Generally speaking, the OSSI upload site can resume downloads if the user doesn't log out. It can't resume if the user logs out because the session ID, the way the site keeps track of downloads, will be different. In some circumstances, the download may fail…

5 How can I filter the queue to only show access transactions?

View products to which this article applies. Introduction At times it may be useful to filter the events in a queue to show only access transactions. This can be done several ways depending on what the user is wanting to see. A queue can be filtered based…

6 How can I find a specific cardholder or person?

You can easily search the database on any combination of the CardData fields. In Card Management Mode, Click the < Search > button. A blank CardData tab is presented. Fill in your search criteria. Any and all fields can be filled in. The most common…

7 How can I see the activity of a cardholder?

There is more than one way to see the activity of a cardholder. One is via the "Activity" tab for the cardholder, another is through reports. Activity tab The "Activity" tab displays the card swipes for that cardholder based on the parameter "Days To Log"…

8 How do I find my MAC firmware version?

There are several ways to find the firmware version. First log in to Intelli-Site via the Workstation because the firmware version will appear in the Alarm Queue with a RAM Pass Diagnostics check. Then perform one of the following: Cycle power on the MAC…

9 How do I know when my SMA expires?

The SMA Number and the expiration date can be found on the "License" tab of the "About Intelli-Site Workstation" screen in the Workstation. Run the Workstation and log on to the Server. Click on the <Menu> button then click the About icon, . The "About"…

10 How do I obtain an SMA Number?

The SMA is managed by the Server. To find the SMA Key Number: Right-click on the Server icon, , in the System Tray and select "Open...". If you cannot see the icon, please refer to: Why can't I see the Intelli-Site icons in the System Tray? Select "File"…

11 How do I return to using a database after Intelli-Site couldn't connect to the card database?

View products to which this article applies. Introduction On rare occasion, the Server may encounter a database connectivity issue. When this happens, the Server will pop up a warning message. By clicking <Revert>, you are instructing the Server to…

12 How do I setup auto-logon in Intelli-Site?

To set up auto-logon in Intelli-Site, you will have to add four (4) entries to the Registry to define the username, password, and project, and to enable auto-logon. Where those entries go is different depending on whether the Windows OS is 32- or 64-bit.…

13 How do I update my Intelli-Site license?

To bring up the "License" dialog do the following: Right-click on the Server icon, , in the System Tray. If you do not see the icon, please see the article Why can't I see the Intelli-Site icons in the System Tray? Click "Open...". The "Server Status" window…

14 How do I update my SMA Number?

Once you have received an SMA Number from OSSI, you will need to enter it on the SMA Number dialog in the Server. Right-click on the Server icon, , in the System Tray and select "Open...". If you cannot see the icon, please refer to Why can't I see the Intelli-Site…

15 How do I upgrade Intelli-Site (Legacy) or Intelli-Track(Legacy)?

Upgrading Intelli-Site (or Intelli-Track) is a simple process. Backup the current Intelli-Site Project and data. Download the latest version of the software See What is the latest version of Intelli-Site and where do I get it? If the Intelli-Site system is…

16 How does Workstation licensing work?

The Workstations number in the license is the number of Workstations that can be logged on to the the Server at any one time. There is no limit to the number of Workstations possible, just the number of Workstations concurrently connected to the Server. To…

17 How many client Workstations come with my Intelli-Site Enterprise or Global license?

The base number of Workstations that come with the Enterprise or Global license is two (2). This is the number of concurrent Workstations meaning the number of Workstations logged into Intelli-Site at any one time. There is no limit to the number of installations…

18 How to add a barcode to a badge

View products to which this article applies. Intelli-Site CS does not support printing Barcodes on Badges. Only Intelli-Site ES and Intelli-Site GS support this feature. Introduction Printing a barcode on a badge is not always a straight forward procedure.…

19 How to add Access Sets to multiple cardholders

View products to which this article applies. Introduction It is possible to assign Access Sets to multiple cardholders. This is especially useful after importing cards. All that is necessary is for you to select multiple cardholders in the database grid in…

20 How to Change the Default Mode for a User

View products to which this article applies. Introduction Not every user of the Intelli-Site system will use the system in the same way. Some will only monitor and respond; others will enter new cardholders or modify existing cardholder information; still…

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