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Why aren't signatures showing on badges?
Author: Lori Tassin Reference Number: AA-00467 Views: 19619 Created: 07-23-2014 09:56 AM Last Updated: 07-23-2014 10:25 AM |
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Older versions of the signature pad had a special initialization file that the newer versions of the signature pad does not. Intelli-Site is looking for that file to make sure the Workstation is running on a machine with the signature SDK. There needs to be a file named SigPlus.ini in the Windows folder. Intelli-Site doesn't care what is in the file, just that it exists. Steps: - Using Notepad or some similar word processing software, create a new file.
- Select "Save As.."
- In the "Save As" dialog, set the folder to the Desktop.
- In the "Filename" field enter "SigPlus.ini"
- Click the Save button
- Exit the word processing software.
- Copy the SigPlus.ini file from the Desktop to the Windows folder, usually C:\Windows.
This file must be on all Workstations for the signature to appear on the badge in Card Management Mode.
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