Why can't I see the Intelli-Site icons in the System Tray?
AA-00300
View products to which this article applies.
Issue
The Intelli-Site Server and/or the DriverService is running, but the icons do not appear in the System Tray.
Cause
The System Tray may be full or the Intelli-Site icons may be set to hide or only display on notification.
Resolution
This article will walk you through setting the Intelli-Site icons to show in the System Tray all the time.
Customizing the System Tray:
The Windows System Tray can be found in the Task Bar on the opposite end from the Start button.
- Click on the "Show Hidden Icons" icon
in the System Tray to reveal the "Hidden Icons" dialog
- Click on "Customize..." to bring up the "Notifications Area Icons" Control Panel.
- Scroll through until you find "Server.exe" and "DriverService.exe". Click on the drop down box and select "Show icon and notifications" for each of these. Click <OK>. The Intelli-Site icons will be in the System Tray.
Products
APPLIES TO
- Intelli-Site CS ALL Versions
- Intelli-Site ES ALL Versions
- Intelli-Site GS ALL Versions
- MASC v.<N/A>
- Compass6E v.<N/A>
- Compass Hardware (<N/A>)
- MAC Hardware (<N/A>)
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