How do I obtain an SMA Number?
Author: Lori Tassin Reference Number: AA-00335 Views: 116125 Created: 03-21-2013 04:18 PM Last Updated: 04-22-2013 10:39 AM 0 Rating/ Voters

The SMA is managed by the Server.  To find the SMA Key Number:

  1. Right-click on the Server icon, , in the System Tray and select "Open...".  If you cannot see the icon, please refer to: Why can't I see the Intelli-Site icons in the System Tray?
  2. Select "File" -> "Update SMA #"  The SMA Number dialog appears.  
  3. Take a screen capture by holding down the Alt key and the Print Screen key together.  This puts the active window on the computer Clipboard.  You can paste it directly into a mail document or open up MS Paint and paste it there.  
  4. Send this screen capture and the SMA PO number from your Sales Representative to

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