How do I upgrade Intelli-Site (Legacy) or Intelli-Track(Legacy)?
Author: Lori Tassin Reference Number: AA-00478 Views: 17073 Created: 11-18-2014 12:09 PM Last Updated: 05-11-2018 04:48 PM 0 Rating/ Voters

Upgrading Intelli-Site (or Intelli-Track) is a simple process.

  1. Backup the current Intelli-Site Project and data.
  2. Download the latest version of the software See What is the latest version of Intelli-Site and where do I get it?
  • If the Intelli-Site system is a simple system (not a redundant system) follow these instructions:

    1. Disconnect all Intelli-Site Workstations from the Intelli-Site Server.
    2. Shutdown the Intelli-Site Server software and the Driver Service software.
    3. Using the installer downloaded above, upgrade the Intelli-Site software.
    4. Restart the Intelli-Site Server and Driver Service.
    5. Upgrade any remote Intelli-Site Workstations and any remote Driver Services similarly.

The Intelli-Site system is now upgraded and fully functional.

  • If it is a redundant Intelli-Site system the steps are different so as to minimize the amount of time the Server is down during the upgrade.

    1. Disconnect the slave Intelli-Site Server computer from the network.
    2. Shutdown the slave Intelli-Site Server software and the Intelli-Site Driver Service if present.
    3. Using the installer downloaded above, upgrade the Intelli-Site software.
    4. Ensure all clients are shut down and disconnected for the master Intelli-Site Server.
    5. Shutdown the master Intelli-Site Server software and Driver Service if present. 
    6. Reconnect the secondary or slave computer to the network and start the Intelli-Site Server.  When this Server discovers the previous master Server is absent, it will take over operations and become the new master Server.
    7. Upgrade the remote Intelli-Site Workstations and any remote Driver Services similarly.
    8. Upgrade the master Intelli-Site Server software by running the Intelli-Site installer.
    9. Start the Intelli-Site Server software. This Server will become the slave Server since the other Server is the current master.

The redundant Intelli-Site system is now upgraded and fully functional.

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